TK Maxx

Reviews

• YM

  You and Me

  5 days ago
  1.0
  Very disappointing experience at TK Maxx Brent Cross. I had to wait in the queue for 20 minutes because only two people were working on the tills. The store was busy and clearly understaffed. Customer service needs to impro
• BF

  Bernie Flynn

  May 7, 2026
  2.0
  Long delay to pay - only 3 pay stations open, 20 people queueing. Staff can't get hold of the Manager!
• UU

  um02122

  May 4, 2026
  5.0
  In an address to the Usdaw shopworkers’ union, Sir Keir said: “It’s disgraceful that people just working in their shop have to take abuse from customers. “It’s disgraceful that people feel sick to the stomach thinking about how they’re going to get through the day, and it’s disgraceful that people can have their lives and livelihoods ruined by persistent shop theft.” He said the Government had put an extra 3,000 neighbourhood police officers on the streets and scrapped the “ridiculous” rule which left theft of goods worth less than £200 “not properly investigated” by police. “That was a shoplifters’ charter, and we’ve ended it and not before time,” he said. “We’ve toughened up punishment too. We’re giving police stronger powers, making the abuse and assault of retail workers a specific crime and giving you the same protections as emergency workers.” Sir Keir said he was “not blind to how big this challenge is” but said the number of people charged had gone up 17pc in the latest statistics and shop theft was down.
• SH

  Shahrzad hmt

  May 4, 2026
  1.0
  Very poor experience. The queue for the tills wrapped around the shop twice and went well beyond the queue line, yet only three staff were serving. The store was very disorganised and untidy, and management was clearly unprepared for a busy bank holiday long weekend
• KK

  Koji

  Apr 7, 2026
  1.0
  Ive been to this TK Maxx many many timrs and every single time there are some issues with the till. whats wrong with this tk maxx? why is everyone so slow? The line is longer than the designated queuing area and theres 2 people on the til. At 5pm during the week. Absolute abysmal managing.